A managed IT service provider offers services and solutions designed to optimize your organization’s technology infrastructure. MSPs typically offer IT outsourcing with fixed-fee pricing. 24×7 user support and network monitoring services are often included. This model favors a proactive approach to maintenance, security and problem-solving. What benefit will we experience if we engage with a managed IT service provider?
When employees rely on technology to get their jobs done, issues like faulty hard drives, poor connectivity or unstable email platforms have the potential to derail productivity. Outsourcing your IT to the right managed service provider not only protects you from these risks – giving you IT systems that perform seamlessly – but also brings a future-focused Are your HelpDesk services available nights, weekends and holidays?
Over the last 40 years BCI Computers has developed a formal onboarding process to ensure our clients’ transitions are smooth, simple and trouble-free. We start with introductions and initial tool configurations & documentation for your employees, an information gathering phase in which we coordinate with your existing IT service provider or internal IT team to collect essential account access and system configuration information, and a tool configurations. Next, we document your environment, conduct a formal assessment, and offer strategic recommendations, timelines, and budgeting suggestions. We involve you in every step of the process, getting to know your employees, your operations, and your unique requirements.
We certainly can. Our comprehensive managed IT services are designed to encompass end-to-end support, proactive planning, and high-quality white glove support, BCI computers takes the load off your IT Department, BCI Computers becomes part of your team. It’s available in a variety of service tiers. We’re able to provide holistic outsourced IT support or more limited Tier 1 remote triage services, which can supplement the capabilities of your internal team. When we work to augment an in-house IT department, our goal is to present a single, seamless IT team to your users.
BCI Computers takes a multi-layered approach to information security. We begin every client engagement with an in-depth technical assessment that encompasses every aspect of your current security posture. With this as a basis, we make customized recommendations detailing how you can implement safeguards for employee devices, the perimeter of your network, and traffic both within your environment and between it and your cloud resources. We supplement solutions that protect against malicious traffic and spam with 24x7x365 network monitoring, employee education, and strong password and access management policies.
A managed IT service provider offers services and solutions designed to optimize your organization’s technology infrastructure. MSPs typically offer IT outsourcing with fixed-fee pricing. 24×7 user support and network monitoring services are often included. This model favors a proactive approach to maintenance, security and problem-solving.
When employees rely on technology to get their jobs done, issues like faulty hard drives, poor connectivity or unstable email platforms have the potential to derail productivity. Outsourcing your IT to the right managed service provider not only protects you from these risks – giving you IT systems that perform seamlessly – but also brings a future-focused Are your HelpDesk services available nights, weekends and holidays?
Yes! USA Based, our 24x7x365 IT HelpDesk is fully staffed with dedicated professionals around the clock, enabling us to serve local and national clients. We also provide Network Operations Center (NOC) and Security Operations Center (SOC). monitoring and support 24x7x365. Our English-speaking IT support staff is friendly, highly available, and trained to meet the highest customer service standards. vision to your IT strategy.
Ready to elevate your technology?
Contact our USA Corporate Headquarters in Rhode Island at: 401 828 5200
